These Terms of Service ("Terms") govern your access to and use of SerpZen.com ("SerpZen", "we", "our"), a Software‑as‑a‑Service (SaaS) platform for SEO tracking and analytics. By creating an account or using SerpZen you agree to these Terms.
You are responsible for the accuracy of your registration details and for safeguarding your credentials. You may not share your account. We may suspend or terminate accounts that violate these Terms or applicable laws.
SerpZen is offered on a subscription basis. Paid plans renew automatically at the end of each billing period unless cancelled. You authorize us (via our payment processor) to charge the applicable fees using your saved payment method.
Free or trial plans may be offered at our discretion. Upgrading or downgrading plans may change feature limits and future invoices. Any changes take effect immediately or at the next period as indicated during the change.
You can cancel your subscription at any time from the Billing page. Cancellation stops future renewals. Unless required by law, fees already paid are non‑refundable. If a refund is granted, it will be processed to the original payment method.
You agree not to misuse SerpZen, including but not limited to: attempting unauthorized access, interfering with service, abusing rate limits or quotas, using the service to process unlawful data, or violating third‑party terms (e.g., search engine policies).
We process personal data in accordance with our Privacy Policy. You retain ownership of your content; you grant us a limited license to process it to provide the service. You are responsible for obtaining any necessary permissions for data you submit.
We strive for high availability but do not guarantee uninterrupted service. Planned maintenance or incidents may occur. Standard support is provided via email; higher tiers may include enhanced support as described on our website.
SerpZen, the site and all related materials are owned by SerpZen.com and its licensors. You receive a limited, non‑exclusive, non‑transferable license to use the service during an active subscription.
SerpZen integrates with third‑party providers (e.g., payment processors, data sources). Their terms apply to those integrations. We are not responsible for third‑party services.
The service is provided “as is”. To the maximum extent permitted by law, we disclaim implied warranties and limit liability for indirect or consequential damages. Our aggregate liability is limited to fees paid by you in the 3 months preceding the claim.
We may update these Terms. Material changes will be announced on this page or by email. Continued use of SerpZen after the change means you accept the updated Terms.
These Terms are governed by the laws of Türkiye, without regard to conflict of law principles. Disputes shall be resolved by the competent courts of Istanbul, Türkiye.
For questions about these Terms, contact us at support@serpzen.com.